Privacy Policy

Introduction

This Privacy Policy describes how CPDFeePay ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website and services (the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment information (processed securely by third-party payment processors)
  • Student ID, Institution ID, course details, fee structure (provided by educational institutions)
• Usage Data: We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Please refer to our Cookie Policy for more details.

How We Use Your Information

CPDFeePay uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To process fee payments and provide payment confirmations
• To send automated invoices and reminders
• To generate financial reports and analytics for institutions

Disclosure of Your Information

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of CPDFeePay
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability
• To educational institutions for the purpose of fee management and reconciliation
• To third-party payment processors for payment facilitation

Security of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We implement PCI DSS compliance and end-to-end encryption where applicable.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@cpdfeepay.com
• By visiting this page on our website: cpdfeepay.com/contact